The mission of BOA Debt Collection is to provide exceptional service in recovering the assets entrusted to us by our clients. To consistently achieve this, BOA Debt Collection will:
Achieve recoveries higher than our competitors (bad loan departments of the banks).
Achieve excellence in servicing the needs of each individual client.
Consistently maintain the highest level of ethical standards.
Insist on fair treatment for all employees in a challenging work environment in which they have equal opportunity to achieve their individual goals.
Maintain our commitment to quality and continue to improve collection processes along with the quality of service provided for our clients.