We are implementing all the stages of collection operations.
Soft collection – the initial stage of handling delinquent indebtedness at which the collection agency communicates with the debtor remotely: sends him/her postal debt reminders and SMS messages, makes phone-calls and despatches emails;
Hard collection – the agency employees come into personal contact with the delinquent borrower at his/her place of abode or work.
Legal collection – the collectors initiate a court case against the debtor and represent the creditor’s interest in the courtroom.
The partners and the agency can identify the most efficient methods of debt handling and control each stage of the process.